diff --git a/docs/source/kb.rst b/docs/source/kb.rst index 2fed949..638f189 100644 --- a/docs/source/kb.rst +++ b/docs/source/kb.rst @@ -3,16 +3,21 @@ Knowledge Base .. _DZG-001: -DZG-001: Periodically getting dropped from servers, or servers appear unreachable +DZG-001: Periodically getting dropped from servers, or servers time out in DZGUI ------------------------------------------------------------------------------------ -It is a longstanding issue in DayZ that the game opens a large number of connections when querying servers and/or while connected to servers. -This can result in excess traffic on the user's PC which, depending on how much headroom your network has, can lead to getting dropped, unresponsiveness, or a timeout. +DayZ opens a large number of connections while querying/connected to servers. -If you are on Wi-Fi, try switching to a wired connection and see if the problem resolves itself. If it does, your wireless router settings do not have enough headroom for max simultaneous connections. Use a wired connection, or update your network settings to a more permissive setup. +In addition, packets sent from server responses are expected to be a standard size (see warning below). -Bohemia has acknowledged this issue going back 10+ years and stated that DayZ has a heavy impact on the network, but there is as yet no proposed solution on the DayZ side. +If your network does not have enough headroom or has settings departing from defaults, this may lead to getting dropped from servers, +unresponsiveness, or a timeout. -This issue is frequently seen on Steam Deck, due to the tendency for users to use it in an untethered Wi-Fi setup. +If you are on Wi-Fi, try switching to a wired connection and see if the problem resolves itself. Consumer Wi-Fi routers +tend to have less headroom than their wired counterparts. + +.. important:: + Ensure that MTU (maximum tranmission unit) on your network is set to the standard size of 1,500 bytes. + If your network preferences or router have "jumbo" frames enabled, packets may be dropped, causing server queries to time out. .. _DZG-002: